Privacy Policy
Privacy Policy
How we use customer information for orders, support, payments, and account access.
Last updated: 04 June 2026
Information we collect
- Name, phone number, email address, shipping address, and order details needed to process purchases.
- Account login details handled through our authentication providers, such as Google, phone, or email login.
- Payment status and transaction references from payment gateway providers. We do not store full card details.
How we use information
- To process orders, deliver products, share tracking updates, and provide support.
- To prevent fraud, verify payments, maintain account security, and improve the store experience.
- To contact you about your order, support request, or important service updates.
Sharing with service providers
- We may share necessary order and contact details with courier, payment, email, SMS, WhatsApp, hosting, analytics, and support providers.
- Service providers should use this data only for the service needed to complete your order or support request.
Your choices
- You can contact support to request correction of order/account information where legally and operationally possible.
- You can avoid optional marketing communication by contacting support.
- Some records may be retained for order, payment, tax, security, or legal reasons.
Need help with an order or product question? Contact support.cellentric@gmail.com or call +91 7990634188.